Shipping & Returns
The website sells limited edition series of publications, designed and produced by Topoi architects/publishers per se.
The prices of the products are shown on the website, before shipping costs. Unless otherwise indicated, they are expressed in euros, including all taxes applicable in Greece. Payment is only accepted in euros. Topoi reserve the right, at their own discretion and in accordance with the terms and conditions of which it alone shall be the judge, to offer promotions or discounts on the products. If the user receives the shipment outside Greece, they are the importer of the work in question. If the user receives the shipment outside the European Union, customs duties and other local taxes, import duties or government taxes may be chargeable. Topoi shall not be liable for these duties and sums. They shall be borne by the user and the user is entirely liable therefor, both in terms of declarations and payments to the authorities and competent bodies in their country. Topoi recommend that the user consult the local authorities in their country for more information in this regard.
Prices may be revised by Topoi at any time, at their own discretion. The works shall be charged at the rate applicable when the order is placed, subject to availability.
Placing an order
To place an order, the user must ensure that all the information are accurate and then tick the box “I accept the general terms and conditions of sale and use” to move to the payment page. The terms and conditions may be viewed by accessing the link “Terms and Conditions”. These must be accepted for each order placed.
The contract shall be concluded on confirmation of payment by the bank. An order confirmation shall be sent by email within a few minutes of the order being placed. No more orders may be placed for works marked “Sold Out”.
SHIPPING WITHIN GREECE
Hellenic Post (ELTA) is delivering any orders received. If you are not at your shipping location when your package is delivered, an SMS will be sent to you by the carrier, while a delivery note will be delivered to your place so that you can collect your order from the post office. A tracking number is allocated to each order; this allows you to track your package on the Hellenic Post’s website (https://itemsearch.elta.gr). Your tracking number will be sent to you by email as soon as your order has been prepared and is ready to be shipped.
The same applies for international shipping. You can track your package on the Hellenic Post’s website (https://itemsearch.elta.gr). For your convenience, please note that -if needed- further details, depending on the formalities of your country’s delivery process, will be shared with you by email upon shipping.
DELIVERY TIME FRAMES
Topoi prepare all orders within 24 hours upon payment’s receipt. The delivery date depends on the time frame of Hellenic Post’s (ELTA) shipping. Delivery time may therefore be between 1 to 4 days for shipping within Greece, and 5 to 10 days for international orders. Upon shipping, a tracking number will be sent to you by email, so as to track your package on the Hellenic Post’s website (https://itemsearch.elta.gr).
SHIPPING COSTS AND PRICES
All the prices include taxes. Shipping costs depend on the number of works/publications, their formats and the area/country of delivery. If your order involves more than one works, or the cost is over 30.00€, shipping cost is free, concerning delivery within Greece. A fixed amount of 10.00€ is additionally charged for international orders.
EXCHANGE AND RETURN
You have a period of 7 days from receipt of your order to inform us if you wish to return or exchange it. Please contact us if you wish to return or exchange your order. Please note that return shipping is inevitably at your own expense. Please also ensure that the package is in perfect condition.